Program Goal

This courses trains students on popular tourism destinations and helps them improve their sales skills to successfully advise clients on the best travel options. Here, students learn how to customize and construct complex travel itineraries, gain the skills to process ticket exchanges and reissues, and understand how industry regulations affect travel operations.

 Target Groups

• Foundation in Travel and Tourism graduates
• Travel agents
• Reservations and sales personnel

Requirements

• Candidates must complete 1 required course within three years.
• A candidate must achieve a passing mark of 60% on the course exam.
• A special distinction is awarded to candidates that obtain a distinction in all, or all but one, of all exams and assignments that make up this Diploma.

Programme Duration and Structure

This course is done in 2 terms

Expected Learning Outcomes

• Identify and consult on popular international travel and tourism destinations.
• Advise on modes of transportation, accommodation, and tours.
• Understand IATA resolutions that apply to accredited travel agencies.
• Construct complex fares and manage changes to electronic tickets.

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